FAQ
What makes bamboo a sustainable material?
Bamboo is considered a highly sustainable material due to its fast growth rate, requiring less water and no pesticides to grow compared to traditional hardwoods. It's also 100% biodegradable, making it an excellent choice for eco-friendly products.
How do I care for my bamboo products?
Bamboo products are easy to care for. Simply clean with mild soap and water and dry thoroughly. Avoid soaking in water for extended periods, and refrain from using in the microwave or dishwasher unless otherwise specified.
How long do bamboo products last?
With proper care, bamboo products can last for years, rivaling their plastic counterparts. However, lifespan varies depending on the specific product and how it's used and cared for.
Are your bamboo products ethically sourced?
Yes, we are committed to ethical sourcing. We ensure our bamboo is sourced from suppliers that adhere to responsible harvesting practices.
What do I do with my bamboo products when they reach the end of their lifespan?
Bamboo products are 100% compostable. You can dispose of them in your compost bin, or in your regular waste where they will naturally biodegrade over time.
Are your bamboo products safe to use?
Absolutely. Our bamboo products are naturally anti-bacterial and non-toxic, making them safe for you and your family.
What is the packaging of your products?
In line with our mission to be eco-friendly, we strive to minimize waste in our packaging. Our products are packaged in recyclable or compostable materials wherever possible.
Do you offer international shipping?
We ship our bamboo products to Canada and United States. Shipping rates and times vary depending on the destination.
What is your return policy?
We stand behind the quality of our products. If you're not satisfied with your purchase, please refer to our return policy page for detailed information.
How can I contact customer service?
We're here to help! You can reach our customer service team via email at info@thefutureisbamboo.com . We aim to respond to all inquiries within 72 hours.